Legal notice

LEGAL NOTICE

Business Information & Website Ownership

Last Updated: 25 July 2026

Welcome to Eloria.

This Legal Notice provides important information about the ownership and operation of the Eloria website and should be read together with our Terms of Service, Privacy Policy, Return & Refund Policy, Shipping Policy, and FAQ.

By accessing or using the Eloria website, you acknowledge that you have read and understood this Legal Notice.

Nothing contained in this Legal Notice limits or excludes any rights available to consumers under applicable South African law.

1. Business Information

Trading Name
Eloria

Legal Owner
Jacob Barend Van Niekerk

Business Type
Sole Proprietor

Country of Operation
Republic of South Africa

Customer Support Email
📧 eloriacustomersupport@gmail.com

Eloria is an independently owned South African online jewellery business specialising in meaningful jewellery and related accessories.

2. Website Ownership

This website, including its content, products and services, is owned and operated by Jacob Barend Van Niekerk, trading as Eloria.

The Eloria website is hosted by Shopify, which provides the e-commerce platform used to operate our online store.

Although Shopify provides the technology that powers our website, all products offered for sale are sold by Eloria and not by Shopify.

3. Business Operations

Eloria operates exclusively as an online store.

Orders are placed through our website and processed in accordance with our published policies.

To maintain quality standards, some products are ordered from trusted suppliers after a customer successfully places an order.

Each order is inspected before being carefully packaged and prepared for dispatch.

4. Customer Support

If you require assistance regarding:

  • Orders
  • Shipping
  • Returns
  • Products
  • General enquiries

please contact:

📧 eloriacustomersupport@gmail.com

We aim to respond to enquiries within a reasonable time during normal business hours.

5. Related Policies

This Legal Notice forms part of Eloria's overall legal framework.

Customers are encouraged to read the following policies before placing an order:

  • Terms of Service
  • Privacy Policy
  • Return & Refund Policy
  • Shipping Policy
  • FAQ

Where these documents overlap, they are intended to complement one another and should be interpreted consistently.

Intellectual Property, Website Content & Legal Information

6. Intellectual Property

Unless otherwise stated, all original content displayed on the Eloria website is owned by or licensed to Eloria and is protected by applicable copyright, trade mark and other intellectual property laws.

This includes, where applicable:

  • The Eloria name and branding;
  • Logos and brand elements;
  • Product names, including the "Be The Light Necklace";
  • Product descriptions;
  • Meaning card wording and original written content;
  • Website text;
  • Graphics and design elements;
  • Original product photographs and videos;
  • Marketing materials; and
  • Other original creative works developed by or for Eloria.

No part of this website may be copied, reproduced, distributed, republished, modified, translated, sold or otherwise used for commercial purposes without Eloria's prior written permission, unless permitted by applicable law.

Nothing in this Legal Notice transfers any intellectual property rights to visitors or customers.

7. Website Content

Eloria makes every reasonable effort to ensure that the information published on this website is accurate, complete and up to date.

However, from time to time, the website may contain:

  • Typographical errors;
  • Pricing errors;
  • Product availability updates;
  • Technical inaccuracies; or
  • Other unintended errors.

Eloria reserves the right to correct such errors, update information or, where permitted by applicable law, cancel affected orders where necessary.

Product photographs, colours and other visual representations are intended to be as accurate as reasonably possible. Due to differences in lighting, photography and individual device displays, slight variations may occur.

8. Product Information

Eloria strives to describe every product honestly and accurately.

Unless specifically stated on the relevant product page, Eloria does not claim that its jewellery is:

  • Waterproof;
  • Tarnish-proof;
  • Scratch-proof;
  • Hypoallergenic; or
  • Indestructible.

Some products contain natural materials, including a genuine mustard seed sealed within a resin inlay.

Natural variations in colour, size, shape and texture are normal characteristics of these materials and are not manufacturing defects.

Customers are encouraged to read the relevant product descriptions, Jewellery Care Guide and Return & Refund Policy before placing an order.

9. Third-Party Services & Links

The Eloria website may include links to or integrate with third-party services, including:

  • Shopify;
  • Yoco;
  • Aramex;
  • Meta; and
  • Other trusted service providers.

These third-party services operate independently and are governed by their own terms, privacy policies and practices.

Eloria is not responsible for the content, policies or practices of third-party websites or services that are outside our control.

Customers should review the relevant third-party policies before using those services.

10. Governing Law

This website, this Legal Notice and all transactions conducted through Eloria are governed by the laws of the Republic of South Africa.

Any dispute arising from the use of this website or the purchase of products shall be subject to the jurisdiction of the competent courts or tribunals of South Africa.

Nothing in this Legal Notice limits a consumer's rights under applicable South African law.

11. Changes to this Legal Notice

Eloria may update this Legal Notice from time to time to reflect:

  • Changes to our business operations;
  • Changes to our website;
  • Changes to our products or services;
  • Changes in applicable legislation; or
  • Other reasonable business requirements.

The most current version will always be published on our website together with the updated revision date.

12. Contact Information

If you have any questions regarding this Legal Notice or require further information about Eloria, please contact us.

Eloria

Legal Owner
Jacob Barend Van Niekerk

Business Type
Sole Proprietor

Customer Support
📧 eloriacustomersupport@gmail.com

For enquiries relating to orders, products, returns, privacy or any of our policies, please contact Eloria using the details above.

13. Final Statement

Thank you for visiting Eloria.

We are committed to operating our business with honesty, transparency and respect for our customers. This Legal Notice, together with our other policies, has been prepared to help you understand how Eloria operates and what you can expect when shopping with us.

We appreciate your trust in Eloria and look forward to being part of your journey.